FAQ

Trade copier
questions, answered.

If your question isn't here, email support or ask in Discord - both go to humans.

Getting started

How do I set up my first leader/follower pair?

Pick your broker, log in with your normal broker credentials, and Tradecopia connects the account. Repeat for each leader and follower, then link them together. The only exception is TopstepX, which requires an API key. Straightforward, end to end.

Do I need to install anything?

For Pro, yes - there is a desktop client for Windows and macOS that runs on your machine. For Pro+, no - everything runs on a dedicated single-tenant VPS on ChartVPS or QuantVPS, in the location you pick (Chicago, New York, Dallas, London, Frankfurt, Singapore or Tokyo), and you access it from any browser on any device.

Can I try it before I pay?

Pro (Desktop) and Pro+ Lite both have a 7-day free trial on monthly and quarterly billing - a payment method is required to start, and you are not charged if you cancel before day 7. One trial per user and per payment method. Yearly plans have no trial, so billing starts the day you subscribe. Pro+ Lite trials start in Chicago, Frankfurt or Singapore, and you can move to any other location once your subscription is active. Pro+ does not include a trial, since each subscription provisions a dedicated VPS from day one.

What are the system requirements?

Tradecopia Pro runs on Windows and macOS. We recommend 16 GB RAM and a modern multi-core processor for large account groups, an SSD for optimal performance, and a wired Ethernet connection for maximum stability. For Pro+, there are no local system requirements - everything runs in your hosted environment.

Can I run Tradecopia on a VPS?

Yes. For Pro users, running on a VPS is supported and recommended for 24/7 operation - it removes dependency on a local machine staying on and connected. Pro+ users get this out of the box, with a dedicated VPS through our hosting partners ChartVPS and QuantVPS. You pick the location when you sign up, across the US, Europe and Asia, and you can move it later from the portal.

Where is my hosted instance located, and can I change it?

Pro+ Lite and Pro+ run in Chicago, New York, Dallas, London, Frankfurt, Singapore or Tokyo, hosted on ChartVPS or QuantVPS. You choose the location and provider at checkout, and which providers are offered can vary by location. A new instance is usually ready in 2 to 5 minutes. If the location needs more capacity first, we bring up a new node there, which can take around 15 minutes. You can change location or provider yourself from the VM Instance tab in the portal, up to 3 times in a rolling 30-day period. Choose the maintenance window and the move runs between 4:00 and 5:00 PM Central while futures markets are closed, or choose to move now and it starts within about a minute. Your instance is offline while it relocates, typically 3 to 5 minutes on Pro+ Lite and up to about 15 minutes on Pro+, and you get an email the moment it is back online. Trading stops for the whole move, so the maintenance window is the safer choice if you are holding positions. Moving to a different continent asks you to confirm the change of data residency first. If you use Rithmic, check your gateway after a move between continents. Tradovate connects you to its nearest server automatically, but a Rithmic connection keeps the gateway it was created with, so for now you delete the connection and add it again on the gateway closest to your new location. Some platforms and prop firms also limit where they accept connections from, so depending on your connection, access from some locations may vary.

Platforms

Which broker platforms are supported?

Tradecopia supports Tradovate, NinjaTrader, Rithmic, TopstepX, and TradingView. On Pro+ Lite and Pro+ you can also route TradingView strategy alerts to your accounts by webhook, with a leader on Rithmic, Tradovate or ProjectX. New integrations are added continuously based on community demand.

Can I mix platforms - for example, a Tradovate leader and a Rithmic follower?

Yes. Every connection is independent - you can route a leader on any supported platform to followers on any other supported platform, in any combination.

Are TradingView signals supported?

Yes, in two ways. Copying trades you place from TradingView charts works on every plan. Pro+ Lite and Pro+ add strategy alerts, which are included at no extra cost - each strategy gets its own webhook URL, you paste it into a TradingView alert, and the alert places the order on your leader account, which then copies to your followers like any other trade. An alert can open a trade with a take profit and stop loss attached, or close your position. Two things to know before you rely on it. Your leader has to be on Rithmic, Tradovate or ProjectX, and if that account is at a prop firm the firm has to be supported, currently Alpha Futures, BluSky, Bulenox, FundedNext Futures, My Funded Futures and OneUp Trader. Your own broker and paper accounts always work. And the alert has to name the exact contract your broker uses, such as MESM6, which you update when the contract rolls each quarter.

What is the difference between Pro and Pro+?

Pro is a high-performance desktop client that runs locally on your machine - giving you full control and isolation. Pro+ is a fully hosted, single-tenant environment running on a dedicated VPS on ChartVPS or QuantVPS, accessible from any browser. You pick where it runs. Chicago is closest to the exchange, and there are more locations across the US, Europe and Asia. Pro+ eliminates local machine dependency and adds exchange proximity for latency-sensitive traders. Custom solutions are also coming soon - contact support for early information.

Prop firms

Is my prop firm compatible with Tradecopia?

Compatibility is platform-driven, not firm-driven. If your prop firm offers accounts on Tradovate, NinjaTrader, Rithmic, or TopstepX, you can connect. Confirm which platform your firm uses first, then verify that your account type is supported.

Will Tradecopia keep me compliant with my prop firm's rules?

Tradecopia replicates trades - it does not enforce or validate prop-firm-specific rules such as daily loss limits, trailing drawdown thresholds, or prohibited order types. Staying within your firm's rules is your responsibility. We recommend reviewing your firm's terms before live trading.

Can I copy across multiple prop-funded accounts simultaneously?

Yes - on any combination of supported platforms. Many traders run a single strategy across multiple funded accounts at the same time. Each copy group operates independently, and you can run unlimited groups simultaneously.

Can I set different position sizes per follower?

Yes. Multipliers and contract mode settings are configurable per follower account. A 4-lot signal can become 2 lots in one account and 6 in another - each follower scales independently.

Do I select "Live" or "Demo" for my prop firm account?

Select Demo Account for all prop firm accounts - including both evaluation and funded phases. Prop firm accounts are classified as demo at the broker level regardless of payout structure. Only select Live Account for personal, real-money accounts outside of any prop firm.

Copy Trading

How does trade replication work?

When a trade executes on your leader account, Tradecopia detects the fill event and sends a matching order instruction to every follower in your group instantly. Each follower's broker processes that instruction independently. Minor fill price differences between accounts are normal - they reflect broker execution, not a replication issue.

What order types are supported?

Tradecopia supports single Take Profit (limit), single Stop Loss (stop market), and modifications to existing TP/SL levels. Manual trailing - moving your stop level by hand - is fully supported. Advanced ATM strategies with dynamic automation are in active development.

Can the same account belong to multiple copy groups?

No - each account can only belong to one group at a time. Assigning the same account to multiple systems simultaneously creates conflicting instructions and can result in duplicate orders or oversized positions.

What is the Position Reconciler?

The Position Reconciler monitors your follower accounts in real time and automatically closes any position that does not originate from the leader. It protects against manual trades on followers, orphan positions, and accidental hedges. It is enabled by default on every copy group.

What does Flatten Group do?

Flatten Group closes all open positions and cancels all working orders across every account in the group - including pending brackets, limit orders, and stop orders. Use it to start each session clean or to recover from a sync issue.

I am switching from another trade copier. Is there anything I should do first?

Yes - before connecting your accounts to Tradecopia, fully remove them from your previous copier's platform. Refresh that platform's dashboard several times to confirm connections are completely cleared, as they can persist in the background even after accounts appear deleted. Running two copiers on the same account simultaneously results in duplicate orders and oversized positions. One copier per account, always.

Risk Management

What risk management parameters are available?

Tradecopia offers Daily and Weekly Loss Limits, Daily and Weekly Profit Limits, a Trades Limit to cap entries per period, and Trailing Drawdown monitoring. Weekly limits are a Tradovate feature and are not available on Rithmic. Parameters are configured per account, and templates let you save and apply a configuration across multiple accounts in one step.

I configured my risk parameters but they did not trigger - why?

Configuring a value sets the threshold but does not activate it. Each parameter must be explicitly Enabled to become active. Check the Risk Management panel for any parameter showing a switch icon and enable it before your next session.

What is the difference between Enabling and Locking a risk parameter?

Enabling activates the rule so it triggers at the configured threshold. Locking prevents you from editing the configuration for a set period - protecting against impulsive changes during a drawdown. Use both together for the strongest safeguard.

What happens when a risk limit is triggered?

Tradecopia immediately sends a market close instruction to the affected account, halts replication, and blocks new positions from opening. A pause indicator appears in the Copy Trade panel. Your broker executes the exit at market - standard execution rules apply.

Does risk management work when Tradecopia is closed?

For Tradovate accounts, parameters that have been pushed remain enforced by Tradovate's own engine even when the app is closed. For Rithmic accounts, the risk engine runs locally and is only active while Tradecopia is open. Pro+ users are covered continuously - as long as your instance has not been shut down via the shutdown option, the risk engine runs uninterrupted on your dedicated VPS regardless of whether you are actively logged in. We recommend keeping the app running throughout your session for all Pro users regardless of platform.

Billing

How much does Tradecopia cost?

Pro is $49.99 per month, Pro+ Lite is $79.99 per month and Pro+ is $149.99 per month. New customers get 30% off the first month with code TC. Custom solutions are coming soon - contact support for early access information.

Are there any discount codes available?

New customers can apply promo code TC for 30% off their first month. Affiliate codes from our partner creators also provide 30% off the first month, and Pro+ is eligible for the same 30% off the first month. Discounts apply to the first billing cycle only and cannot be stacked. Annual billing is discounted separately and saves 30% on Pro, 25% on Pro+ Lite and 20% on Pro+.

How do I change my plan?

In your account settings, choose Plan and switch between Pro and Pro+. Plan changes take effect immediately and are prorated.

Can I cancel any time?

Yes. Monthly subscriptions cancel at the end of the current billing cycle. No questions, no retention call.

What is your refund policy?

Tradecopia operates a no-refund policy. The 7-day free trial on Pro (Desktop) and Pro+ Lite is there so you can decide before you commit. If you run into a problem after that, contact support and ask about the one-time courtesy refund. Whether we grant it depends on the reason for the request, so it is not guaranteed. Where it is approved, the refund is based on what you paid, less the time you have already used, and a processing fee applies. Section 4.8 of our terms sets out exactly how it is calculated. Each customer can receive this once. Depending on where you live, local consumer law may give you additional cancellation rights, and section 4.11 of our terms covers those. Talk to support before starting any payment dispute with your bank.

Does Tradecopia have an affiliate program?

Yes. Approved affiliates earn up to 15% recurring monthly commission per active referred subscriber, and their audience receives 30% off their first month. The minimum payout threshold is $200. An active Tradecopia account and a community or content channel are required to apply.

See the affiliate program

Troubleshooting

A trade did not replicate. What do I do?

Contact support with the symbol, side, approximate time, and the leader and follower accounts involved. We will review the engine logs and tell you exactly what happened - whether the leader fill was detected, whether routing fired, and what the follower platform returned.

My trades are not copying to some followers - what should I check?

Verify four things. (1) Tradecopia is open and running, (2) all broker connections are active for both leader and the affected followers, (3) the copy group is configured correctly with replication enabled at the group level and per follower, and (4) the instrument is available on the follower's broker. Check for a breach icon next to any follower - this indicates the Position Reconciler paused replication and requires your review before it resumes.

My latency spiked. Where do I look?

Contact support with the approximate time and accounts involved. Most latency spikes are network-related rather than engine-side, and we can typically identify the cause from our logs within a few hours. Pro+ users can host in Chicago, closest to the exchange, which significantly reduces exposure to network-related latency events. Check the VM Instance tab in the portal to confirm where your instance runs, especially if you picked another location or moved it.

There are duplicate or oversized positions on my accounts - what causes this?

This is almost always caused by two trade copiers running on the same accounts simultaneously. Ensure your previous copier's connections are fully cleared before using Tradecopia. One copier connected to an account at a time - without exception.

My macOS app shows a "damaged and can't be opened" error. How do I fix it?

This is a macOS security prompt, not actual damage. Open Terminal and run: xattr -cr /Applications/Tradecopia.app - then relaunch the app. This is a one-time step and resolves the issue immediately.

My follower filled at a different price than my leader - is something wrong?

No. Fill price differences between accounts are normal and expected. Replication is working correctly when trade actions match across accounts. Each broker processes orders through its own execution engine, and minor price variation is a standard characteristic of multi-account trading.

Still stuck?

Email or Discord - we usually reply within a few hours during support hours.

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Disclaimer

Risk Disclosure: Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones' financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical Performance Disclosure: Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.

Live Trade Room Disclosure: This presentation is for educational purposes only and the opinions expressed are those of the presenter only. All trades presented should be considered hypothetical and should not be expected to be replicated in a live trading account.

Testimonial Disclosure: Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.