Common
questions.

Pick your broker, log in with your normal broker credentials, and Tradecopia connects the account. Repeat for each leader and follower, then link them together. The only exception is ProjectX, which requires an API key. Straightforward, end to end.

For Pro, yes - there is a desktop client for Windows and macOS that runs on your machine. For Pro+, no - everything runs on a dedicated single-tenant VPS hosted in proximity to the Chicago exchange via QuantVPS, and you access it from any browser on any device.

Pro has a 7-day free trial with no payment required. Pro+ does not - each Pro+ subscription provisions a dedicated VPS, so it bills from day one.

Tradecopia Pro runs on Windows and macOS. We recommend 16 GB RAM and a modern multi-core processor for large account groups, an SSD for optimal performance, and a wired Ethernet connection for maximum stability. For Pro+, there are no local system requirements - everything runs in your hosted environment.

Yes. For Pro users, running on a VPS is supported and recommended for 24/7 operation - it removes dependency on a local machine staying on and connected. Pro+ users get this out of the box, with a dedicated VPS hosted near the Chicago exchange through our infrastructure partner QuantVPS.

Tradecopia supports Tradovate, NinjaTrader, Rithmic, ProjectX, and TradingView (via webhook ingestion on Pro+). New integrations are added continuously based on community demand.

Yes. Every connection is independent - you can route a leader on any supported platform to followers on any other supported platform, in any combination.

To be supported on Pro+, via webhook ingestion. Your TradingView strategy posts to your private endpoint and Tradecopia routes the order to your follower accounts instantly. Will be officially announced after launch

Pro is a high-performance desktop client that runs locally on your machine - giving you full control and isolation. Pro+ is a fully hosted, single-tenant environment running on a dedicated VPS in proximity to the Chicago exchange via QuantVPS, accessible from any browser. Pro+ eliminates local machine dependency and adds exchange proximity for latency-sensitive traders. Custom solutions are also coming soon - contact support for early information.

Compatibility is platform-driven, not firm-driven. If your prop firm offers accounts on Tradovate, NinjaTrader, Rithmic, or ProjectX, you can connect. Confirm which platform your firm uses first, then verify that your account type is supported.

Tradecopia replicates trades - it does not enforce or validate prop-firm-specific rules such as daily loss limits, trailing drawdown thresholds, or prohibited order types. Staying within your firm's rules is your responsibility. We recommend reviewing your firm's terms before live trading.

Yes - on any combination of supported platforms. Many traders run a single strategy across multiple funded accounts at the same time. Each copy group operates independently, and you can run unlimited groups simultaneously.

Yes. Multipliers and contract mode settings are configurable per follower account. A 4-lot signal can become 2 lots in one account and 6 in another - each follower scales independently.

Select Demo Account for all prop firm accounts - including both evaluation and funded phases. Prop firm accounts are classified as demo at the broker level regardless of payout structure. Only select Live Account for personal, real-money accounts outside of any prop firm.

When a trade executes on your leader account, Tradecopia detects the fill event and sends a matching order instruction to every follower in your group instantly. Each follower's broker processes that instruction independently. Minor fill price differences between accounts are normal - they reflect broker execution, not a replication issue.

Tradecopia supports single Take Profit (limit), single Stop Loss (stop market), and modifications to existing TP/SL levels. Manual trailing - moving your stop level by hand - is fully supported. Advanced ATM strategies with dynamic automation are in active development.

No - each account can only belong to one group at a time. Assigning the same account to multiple systems simultaneously creates conflicting instructions and can result in duplicate orders or oversized positions.

The Position Reconciler monitors your follower accounts in real time and automatically closes any position that does not originate from the leader. It protects against manual trades on followers, orphan positions, and accidental hedges. It is enabled by default on every copy group.

Flatten Group closes all open positions and cancels all working orders across every account in the group - including pending brackets, limit orders, and stop orders. Use it to start each session clean or to recover from a sync issue.

Yes - before connecting your accounts to Tradecopia, fully remove them from your previous copier's platform. Refresh that platform's dashboard several times to confirm connections are completely cleared, as they can persist in the background even after accounts appear deleted. Running two copiers on the same account simultaneously results in duplicate orders and oversized positions. One copier per account, always.

Tradecopia offers Daily and Weekly Loss Limits, Daily and Weekly Profit Limits, a Trades Limit to cap entries per period, and Trailing Drawdown monitoring. Parameters are configured per account, and templates let you save and apply a configuration across multiple accounts in one step.

Configuring a value sets the threshold but does not activate it. Each parameter must be explicitly Enabled to become active. Check the Risk Management panel for any parameter showing a switch icon and enable it before your next session.

Enabling activates the rule so it triggers at the configured threshold. Locking prevents you from editing the configuration for a set period - protecting against impulsive changes during a drawdown. Use both together for the strongest safeguard.

Tradecopia immediately sends a market close instruction to the affected account, halts replication, and blocks new positions from opening. A pause indicator appears in the Copy Trade panel. Your broker executes the exit at market - standard execution rules apply.

For Tradovate accounts, parameters that have been pushed remain enforced by Tradovate's own engine even when the app is closed. For Rithmic accounts, the risk engine runs locally and is only active while Tradecopia is open. Pro+ users are covered continuously - as long as your instance has not been shut down via the shutdown option, the risk engine runs uninterrupted on your dedicated VPS regardless of whether you are actively logged in. We recommend keeping the app running throughout your session for all Pro users regardless of platform.

Pro is $49.99 per month. Pro+ is $149.99 per month, with 30% off available on the first month. Custom solutions are coming soon - contact support for early access information.

New customers can apply promo code TC for 30% off their first month. Affiliate codes from our partner creators also provide 30% off the first month. Pro+ is also eligible for 30% off the first month. Discounts apply to the first billing cycle only and cannot be stacked. Annual plan discount may be available - contact support to check your eligibility.

In your account settings, choose Plan and switch between Pro and Pro+. Plan changes take effect immediately and are prorated.

Yes. Monthly subscriptions cancel at the end of the current billing cycle. No questions, no retention call.

Tradecopia operates a no-refund policy. The 7-day free trial on Pro is designed to give you full confidence before committing. First-time subscribers in exceptional circumstances may be considered on a case-by-case basis - contact support directly before initiating any payment dispute.

Yes. Approved affiliates earn up to 15% recurring monthly commission per active referred subscriber, and their audience receives 30% off their first month. The minimum payout threshold is $200. An active Tradecopia account and a community or content channel are required to apply.

Contact support with the symbol, side, approximate time, and the leader and follower accounts involved. We will review the engine logs and tell you exactly what happened - whether the leader fill was detected, whether routing fired, and what the follower platform returned.

Verify four things: (1) Tradecopia is open and running, (2) all broker connections are active for both leader and the affected followers, (3) the copy group is configured correctly with replication enabled at the group level and per follower, and (4) the instrument is available on the follower's broker. Check for a breach icon next to any follower - this indicates the Position Reconciler paused replication and requires your review before it resumes.

Contact support with the approximate time and accounts involved. Most latency spikes are network-related rather than engine-side, and we can typically identify the cause from our logs within a few hours. Pro+ users benefit from exchange-proximity hosting via QuantVPS, which significantly reduces exposure to network-related latency events.

This is almost always caused by two trade copiers running on the same accounts simultaneously. Ensure your previous copier's connections are fully cleared before using Tradecopia. One copier connected to an account at a time - without exception.

This is a macOS security prompt, not actual damage. Open Terminal and run: xattr -cr /Applications/Tradecopia.app - then relaunch the app. This is a one-time step and resolves the issue immediately.

No. Fill price differences between accounts are normal and expected. Replication is working correctly when trade actions match across accounts. Each broker processes orders through its own execution engine, and minor price variation is a standard characteristic of multi-account trading.