Terms of Service.

Table of Contents

1. 01 Introduction
2. 02 Definitions
3. 03 Eligibility & Age Requirement
4. 04 Licence Grant & Scope of Use
5. 05 Plans, Billing & Fee Changes
6. 06 Maintenance & Support
7. 07 Updates & Product Changes
8. 08 Use of the Products
9. 09 Force Majeure
10. 10 Privacy, Data Security & Personal Information
11. 11 Intellectual-Property Rights
12. 12 Feedback
13. 13 Warranty Disclaimer
14. 14 Limitation of Liability
15. 15 Indemnification
16. 16 Termination
17. 17 Assignment
18. 18 Severability
19. 19 Export & Regulatory Compliance
20. 20 Governing Law & Venue
21. 21 Changes to this Agreement
22. 22 Risk Disclosure & No Investment Advice
23. 23 Contact

Terms & Conditions - Last updated: December 1, 2025

1. Introduction

Tradecopia Solutions Inc., a corporation incorporated under the laws of British Columbia, Canada ("Tradecopia," "we," "our," or "us"), operates the Tradecopia software and platform, a multi-account trade-replication service available both as a locally installed desktop application and as a fully hosted cloud-based service. These Terms of Service (the "Agreement") govern your access to and use of all Tradecopia software, websites, application programming interfaces (APIs), desktop applications, and any related products or services (collectively, the "Service" or "Products"). By creating an account, installing or using the desktop software, or otherwise accessing any portion of the Service, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not accept these terms, you must not access, install, or use the Service.

Tradecopia is currently made available as part of an open-beta release. Although the core functionality has undergone extensive internal testing, the platform remains under active development, and certain features may be modified, limited, or discontinued over time. You acknowledge that the Service may experience bugs, performance degradation, interruptions, or other unforeseen behaviour during this phase.

By using Tradecopia during the open-beta period, you acknowledge and agree that the Service is provided "as is" and "as available." To the fullest extent permitted by applicable law, Tradecopia and its developers disclaim all liability for any direct or indirect losses, damages, missed opportunities, or other liabilities arising from beta-related defects, interruptions, inaccuracies, or limitations.

Tradecopia is committed to the ongoing improvement, reliability, and stability of the platform and values user participation in that process. Feedback and detailed bug reports are welcomed and may be submitted through in-app support channels or by contacting support@tradecopia.com. Such input assists us in identifying issues, prioritizing enhancements, and improving the overall quality of the Service.

2. Definitions

• "Account" - a unique profile created by or for the End-User to access the Service.
• "API Credentials" - tokens, usernames, passwords, Machine IDs, or any other authentication mechanism supplied by the End-User that allow Tradecopia to connect to third-party trading platforms (e.g., Tradovate, NinjaTrader®, Rithmic).
• "Cloud Service" - the hosted online component of Tradecopia that runs in Tradecopia-managed infrastructure.
• "Content" - any data, text, images, trading signals, or other information uploaded, transmitted, or otherwise made available through the Service by the End-User.
• "Desktop Software" - the locally installed Tradecopia executable, plug-ins, or scripts that run on the End-User's own computer.
• "Documentation" - any electronic or printed materials provided by Tradecopia describing the installation, configuration, or use of the Products.
• "End-User ("You" or "Your")" - the individual using the Products, or the company or other legal entity on whose behalf that individual is acting.
• "Licensed Configuration" - a single computer or virtual machine located at the Licensed Location on which the Desktop Software is authorised to run.
• "Licensed Location" - the physical address at which the Desktop Software is installed.
• "Machine ID" - a unique code provided by the Desktop Software that binds a licence key to the Licensed Configuration.
• "Subscription" - the recurring, prepaid right to access fee-based features of the Cloud Service or time-limited Desktop Software licences.
• "Trade Copier" - the function that mirrors trades from one connected account (the Master) to one or more other accounts (the Followers).
• "Third-Party Integration" - any connection between the Products and a broker, data provider, or other external system not operated by Tradecopia.

3. Eligibility & Age Requirement

By accessing or using the Service, you represent and warrant that you are at least eighteen (18) years of age and legally capable of entering into a binding agreement. Use of the Service by individuals under the age of eighteen (18) is strictly prohibited.

Tradecopia does not knowingly permit access to or use of the Service by minors. If Tradecopia becomes aware that a user is under the age of eighteen (18), Tradecopia reserves the right to suspend or terminate the account immediately without notice.

4. Licence Grant & Scope of Use

Desktop Software Licence

Subject to timely payment of all applicable fees and the terms herein, Tradecopia grants You a personal, non-exclusive, non-transferable, non-sublicensable right to install and use one copy of the Desktop Software in the Licensed Configuration at the Licensed Location. The Machine ID supplied to Tradecopia controls activation. If You replace hardware, Tradecopia may, at its sole discretion, issue a replacement licence key after verifying Your identity; the original Machine ID will then be deactivated.

Cloud Service Licence

Subject to the same conditions, Tradecopia grants You a personal, non-exclusive, non-transferable, non-sublicensable right to access and use the Cloud Service and Documentation for Your own internal trading or analytical purposes, exclusively through Your Account.

Trial Access

Each user is eligible for a single seven (7)-day trial, which is limited to one trial per user and per payment method. Any attempt to obtain multiple trials-whether through the use of additional accounts, identities, or payment methods-is strictly prohibited. Tradecopia reserves the right to monitor trial usage and may suspend or terminate access, without notice, in the event of suspected or confirmed trial abuse.

Free Trial

Tradecopia may, at its discretion, offer a free trial for evaluation purposes. Each user is eligible for one (1) free trial, limited to a single trial per user and per payment method.

Any attempt to obtain multiple free trials, including through the creation of additional accounts, use of alternate identities, or different payment methods, is strictly prohibited. Tradecopia reserves the right to monitor trial usage and may suspend, terminate, or convert trial access without notice in cases of suspected or confirmed trial abuse.

Unless cancelled prior to the end of the trial period, a free trial will automatically convert to a paid subscription, and the applicable subscription fee will be charged using the payment method on file. Once a trial converts to a paid subscription, all fees are subject to the applicable billing, cancellation, and refund policies set out in this Agreement.

Restrictions (both Desktop & Cloud)

You shall not:

• Reverse-engineer, decompile, or disassemble any part of the Products.
• Access the Products to build a competing service.
• Rent, lease, lend, sell, sublicense, or otherwise redistribute the Products to third parties.
• Allow any third party to access the Products using Your credentials.
• Interfere with or disrupt the integrity or performance of the Products or third-party data.
• Remove proprietary notices.

5. Plans, Billing & Fee Changes

You are required to provide accurate and up-to-date billing information. Should automatic billing fail, we reserve the right to suspend or terminate your subscription and corresponding access to the Service. We may change subscription fees at our discretion. Any such changes will take effect at the end of the current billing period, and you will be notified in advance. Continuing to use the Service after fee adjustments constitutes acceptance of the new fee structure.

Desktop Software Plans

• Monthly Subscription Licence - prepaid monthly; automatically renews via Stripe unless cancelled.
• Annual Licence - prepaid yearly; automatically renews via Stripe unless cancelled.

You may cancel at any time before your renewal date by logging into your account and managing your subscription at https://tradecopia.com. Cancellations must be completed prior to renewal to avoid charges for the next billing cycle.

No refunds are provided. In exceptional circumstances where a refund is granted at Tradecopia's sole discretion, the refund will be subject to the Refund Policy set out below.

Cloud Service Subscriptions

Subscriptions are prepaid and renew automatically unless cancelled at least 24 hours before the end of the current cycle. No partial-period refunds are issued.

Billing & Fee Modifications

You are required to provide accurate and up-to-date billing information. Should automatic billing fail, we reserve the right to suspend or terminate your subscription and corresponding access to the Service. We may change subscription fees at our discretion. Any such changes will take effect at the end of the current billing period, and you will be notified in advance. Continuing to use the Service after fee adjustments constitutes acceptance of the new fee structure.

Cancellation Policy

You may cancel your subscription at any time through your account settings on the Tradecopia website. Managing your subscription may redirect you to Stripe, our payment processor, to complete the cancellation. You may also submit a cancellation request through Tradecopia's support channels. Once cancelled, your subscription will remain active until the end of the current paid billing period. After that time, access to the Service will be discontinued and no further charges will apply unless the subscription is reactivated.

Key Conditions:

• Cancellations take effect at the end of the current billing period; no refunds will be issued for unused time.
• It is the customer's responsibility to cancel before your next billing date to avoid renewal charges.
• If you cancel during an active free trial, your subscription will not convert to a paid plan and access will end when the trial expires.
• If you cancel after the trial converts to a paid subscription, access continues until the end of the 30-day billing cycle and the full fee remains due.
• Tradecopia does not provide prorated refunds for partial use or mid-cycle cancellations.

Refund Policy

All subscription payments are final and non-refundable for the current billing period.

In exceptional cases, Tradecopia may, at its sole discretion, issue a refund. Any such refund will be subject to a non-negotiable administrative fee of fifteen percent (15%), which includes payment processing, operational, and administrative costs. The administrative fee will be deducted from the total refund amount.

Upgrades & Add-Ons

Enabling optional modules, features, or add-ons may automatically adjust your subscription plan or result in prorated charges for the remainder of the current billing period.

6. Maintenance & Support

Technical support is provided only while you have an active, paid subscription to the Service. Support is not provided after a subscription has expired or been cancelled, regardless of the length of prior use.

Support may be offered through email, official Discord channels, or other support mechanisms designated by Tradecopia from time to time. Tradecopia may collect diagnostic or troubleshooting data in connection with support requests; any such data will be handled in accordance with the Privacy Policy.

7. Updates & Product Changes

Tradecopia may, at its sole discretion, provide patches, enhancements, or new versions to both the Desktop Software and Cloud Service. Unless accompanied by new terms, such updates are governed by this Agreement. Tradecopia reserves the right to discontinue any features.

8. Use of the Products

Trade Copier Responsibility

You are solely responsible for all orders transmitted through Tradecopia's Trade Copier and for ensuring that the Service is properly configured before use in live trading. You must validate your configuration using low-risk or simulated trades prior to deploying the Trade Copier in a live trading environment.

Tradecopia's Desktop Software operates locally on your computer and depends on your internet connection, hardware, operating system, and third-party broker connectivity for real-time trade processing. As a result, the reliability and performance of the Trade Copier are affected by factors outside Tradecopia's control, including but not limited to internet instability, hardware limitations, operating system behavior, broker availability, and broker-side connection handling (such as WebSocket interruptions, resets, or timeouts).

You expressly acknowledge and agree that Tradecopia does not provide any compensation, reimbursement, refunds, service credits, or fee reductions for losses, damages, missed trades, execution issues, or other consequences arising from use of the Trade Copier, including where such issues result from software bugs, defects, errors, or malfunctions in the Tradecopia software.

While Tradecopia may attempt to implement safeguards or automatic reconnection logic, you remain solely responsible for monitoring your system, broker connections, and trading activity at all times, particularly during active market conditions.

To the maximum extent permitted by law, Tradecopia shall not be liable for any trading losses, indirect or consequential damages, or opportunity costs arising from use of the Trade Copier. Tradecopia's aggregate liability, if any, is strictly limited to one (1) month of the applicable Cloud Service subscription fee or, in the case of the Desktop Software, the prorated annual licence fee, whichever applies.

Prohibited Uses (Acceptable Use)

You may not use the Service:

• For fraud, manipulation, or market abuse.
• To violate trading regulations or proprietary-trading-firm rules.
• To create false or misleading impressions of market activity.
• To upload, transmit, or distribute malware, or interfere with system integrity.
• To impersonate another person or entity or misrepresent affiliation.
• To harm or attempt to harm minors or any other individuals.
• To trade for, manage, or access accounts owned by anyone other than yourself.

Tradecopia may investigate suspected violations and suspend or terminate access immediately.

Third-Party Integrations

Compatibility with external platforms may change without notice. Tradecopia is not liable for outages or API changes originating from third parties.

Service Availability

We strive for 99.5% uptime but do not guarantee uninterrupted Service. Planned maintenance or emergency downtime may occur.

Risk Management Limitations

Tradecopia offers optional risk-management tools that rely on third-party market data. Data latency or inaccuracy may reduce effectiveness. You accept full responsibility for resulting trading outcomes.

Trade Execution Failures & Market Disruptions

Tradecopia does not operate any exchange, clearing house, or brokerage. Execution quality depends on third-party infrastructure outside our control. You accept full responsibility for all trading outcomes arising from execution failures.

9. Force Majeure

Tradecopia is not responsible for service interruptions or failures caused by events outside its reasonable control, including infrastructure outages, exchange or broker downtime, internet or power failures, regulatory actions, or failures of third-party service providers.

10. Privacy, Data Security & Personal Information

We process personal information as described in our Privacy Policy. While industry-standard security measures are used, no system can guarantee absolute security.

11. Intellectual-Property Rights

The Products, including software, Documentation, trademarks, logos, and other intellectual property, are and shall remain the exclusive property of Tradecopia and its licensors. No rights are granted except as expressly set forth herein.

12. Feedback

Any suggestions or feedback become Tradecopia's property. You irrevocably assign (or, where not permitted, license) all related rights.

13. Warranty Disclaimer

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Tradecopia SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, TRADING LOSSES, OR INTERRUPTION OF SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

IN NO EVENT SHALL TRADECOPIA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PRODUCTS OR SERVICES EXCEED THE FEES PAID BY YOU TO TRADECOPIA IN THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify, and hold harmless Tradecopia and its affiliates from any claims arising from Your use of the Products or violation of this Agreement.

16. Termination

Tradecopia may terminate or suspend Your access to the Products immediately, without prior notice or liability.

17. Assignment

Tradecopia may assign or transfer this Agreement, in whole or in part, without restriction. You may not assign this Agreement without Tradecopia's prior written consent.

18. Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Export & Regulatory Compliance

You agree to comply with all applicable export laws and regulations.

20. Governing Law & Venue

This Agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of British Columbia.

21. Changes to this Agreement

We reserve the right to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

22. Risk Disclosure & No Investment Advice

See our full Risk Disclosure for additional information.

23. Contact

For questions about this Agreement, contact us at legal@tradecopia.com or via tradecopia.com/contact.

Thank you for choosing Tradecopia. Trade responsibly.

© 2025 Tradecopia Solutions Inc. All rights reserved.